Terms and Conditions
Effective Date: 30th November 2024
Welcome to Dee Rocket Hotel. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a booking.
1. General
- These terms govern your use of our website and services, including room bookings and payments.
- Dee Rocket Hotel reserves the right to modify these terms at any time. Changes will be effective upon posting on this website.
2. Bookings
- All bookings are subject to room availability.
- A valid payment method is required to confirm a reservation.
- Booking confirmations will be sent via email upon successful payment.
3. Payments
- All prices are listed in [insert currency] and include applicable taxes unless otherwise stated.
- Payment options include [list accepted payment gateways, e.g., Paystack, Stripe, PayPal, etc.].
- Full payment is required at the time of booking.
4. Cancellation and Refund Policy
- Cancellations: Guests must cancel at least [insert timeframe, e.g., 48 hours] before the check-in date to receive a full refund.
- Late Cancellations: Bookings canceled within [insert timeframe, e.g., 24 hours] of the check-in date are non-refundable.
- No-Shows: Guests who fail to show up will forfeit their payment.
- Refunds (if applicable) will be processed within [insert timeframe, e.g., 7-10 business days].
5. Check-In and Check-Out
- Check-in time: [insert time]. Check-out time: [insert time].
- Early check-in or late check-out is subject to availability and may incur additional fees.
6. Guest Responsibilities
- Guests are responsible for maintaining the condition of the hotel property during their stay.
- Damages caused by guests will be charged to the payment method on file.
- The hotel is not liable for lost or stolen items left unattended by guests.
7. Use of the Website
- You agree not to misuse the website, including attempting unauthorized access, distributing harmful software, or violating any laws.
- Dee Rocket Hotel reserves the right to restrict access to users who breach these terms.
8. Privacy
- Your personal information will be handled per our Privacy Policy [link to Privacy Policy].
- By booking through our website, you consent to the collection and use of your information as described.
9. Force Majeure
- Dee Rocket Hotel is not responsible for cancellations or disruptions caused by events beyond our control, such as natural disasters, government actions, or technical failures.
10. Limitation of Liability
- Dee Rocket Hotel’s liability for any claim related to your booking or stay is limited to the amount paid for your reservation.
- We are not liable for indirect, incidental, or consequential damages.
11. Governing Law
- These terms are governed by the laws of [insert jurisdiction]. Any disputes will be resolved under the courts of [insert jurisdiction].
12. Contact Us
If you have questions about these terms, please contact us at:
Email: deleoladele@deerockecthotel.com
Phone: +2348033891390